TECHNICAL SUPPORT
SalesPro can deliver an out-of-the-box solution and be up and running in less than a week – even as little as 72 hours.
We also understand that every business has different needs, so we work with you to build a unique blueprint of the platform first, ensuring it meets your exact business objectives both now and into the future, delivering what you need and eradicating what you don’t.
SalesPro's superior flexibility in configuration means it can be constructed in partnership with your sales and marketing team, gaining a solid buy-in throughout your organisation and becoming an integral part of your business transformation.
Our configuration team will ensure that SalesPro delivers embedded change that becomes ‘business as usual’, maximising your return on your investment and ensuring successful business transformation.
CONFIGURATION TEAM
The SalesPro development team has adopted design thinking. It is a philosophy of ‘form follows function’ - if it doesn’t work, it is irrelevant how aesthetically pleasing it is.
First, it must be functional. Does it free up the user’s time compared to the previous approach? Does it deliver tangible value relevant to users’ needs? Does it receive rapturous buy-in from the user and end customer? If not, do not do it.
Our team will work with you to further research and understand the customer journey and sales cycle, making sure that any developments don't just look good but make it easier to access for the user and more accessible to make a purchase for the buyer.
All our applications are developed from our code engine, built on the latest technology, providing security and reliability. This approach ensures we can design and build any level of customisation you require, with the peace of mind that you will have a turnkey solution that gets it right the first time.
CUSTOMISATION TEAM
MIGRATION MANAGEMENT
Migrating your existing library of content into SalesPro is managed by our engineering and document team. Documents are conformed for multi-platform use, preserving individual document formats for sharing whilst enabling tagging, search and preview on any platform. Our team are grounded in the pre-press, rich internet, 3D, document management and video industries. It is this broad base of skills which means that we can guarantee compatibility with any document format. The default position of SalesPro is that you should load all your customer and fieldforce digital assets into the platform, and we will conform the workflow for all of these for use across all platforms.
SYSTEMS INTEGRATION
SalesPro is a plug-and-play platform that integrates into any system with an open API. Designed to work hand in glove with your currents systems such as CRM, ERP, Social, Email, video and screen.
SalesPro integration is part of our setup costs and, in most cases, can be quickly and easily configured in less than a week and as little as 72 hours.
GDPR COMPLIANCE
Combine the rapidly increasing use of virtual interactions – conferences, exhibitions, remote sales calls – with Data Privacy regulations such as GDPR and the many other similar Acts coming into force around the world, and increasingly you have a legal requirement for the appropriate capture and retention of verifiable Consent records. SalesPro enables that compliant capture, and currently maintains Consent databases on behalf of €1T […], covering a range of jurisdictions and legislative directives.